Collection and use of customer information:

We at Cake On Rack, collect customer information when you visit or register on our website, place any online orders, contact us by filling out the form, available on the website, or when subscribing to our newsletter. The detailed information such as customer’s name, email address, mailing address, phone number, are asked when you are placing an order on Cake On Rack’s website. We need these types of information to understand customer preferences and choices. These enable us to provide better services, process transactions for the orders placed by you, and smooth error free delivery of those products. These enable us to understand customer behavior and that helps us improve the website even better. These are quite important for us to provide excellent customer service as and when needed. We contact our customers if there are any pending orders, unsuccessful payments, services not delivered as asked for. We involve our customers with upcoming website features, contests, offers, or any other facilities that we think of.

Protection of customer information:

We understand that the value of customer information they have submitted on our website and it’s our responsibility to protect the customer data from any malicious or unwanted activities. To ensure customers’ data, we have implemented secure socket layer (SSL) encryption on our website so that all the information given by our customers are transmitted in an encrypted way and there is no chance to view that sort of information which are crucial, confidential, and extremely important, both for us and our customers. We have partnered with industry-leading payment processor so that your credit card, debit card, or bank information are completely secured. We can easily curb any spam or fraud cases with such esteemed partners as they are highly equipped with security measures and IT professionals.

We adhere to the applicable law and we do want to assure you of not selling, or trading your data to any third parties, who are not affiliated with us to ensure the operation of this business. Any third party, who is associated, even they are not authorized to trade or sell your data for any reason what so ever. We are committed to protecting the integrity of our business as well as our customers and that’s our highest priority.

Cookies Policy:

Cookies are now an essential part of a website and these very tiny files are stored to your mobile devices or PCs storage through an Internet browser. These cookies enable us to understand your preferences, and direct you to similar results that you might be looking for. It also helps us to monitor the website traffic and make certain changes if necessary.

Cookies help you to remember your shopping cart, and you can save a lot of time. You may turn off the cookies when you visit. This option is available in your web browser settings in case you don’t want cookies to be sent to your computer. To know more, you can also check our terms and conditions.

Applying Privacy Policy:

All of our customers or website visitors are agreed to our privacy policy. If you have any concerns, please call or email us.